You can use the Free Tier of Nous for as long as you want. We hope to persuade you that it’s worth upgrading to a paid plan, but there is no obligation to do so.

Certain premium features of Nous such as access for others in your householder and WhatsApp chat support are available only to Premium Tier households.

When we switch you to a cheaper deal, providers sometimes pay us a commission. Other websites pocket this money. We make it available to you in the form of rewards. This helps keep us neutral and also means you get additional benefits from using Nous.
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You earn rewards over time – typically over a 12 month period after switching. We prepare a monthly statement for you with details of any savings you have secured to date along with the rewards you are currently earning.

You can withdraw earned rewards at any time, or leave them in the pot as a ‘rainy day’ fund.

If you have been invited to use Nous by your employer, you will receive a special sign-up link that allows you to get started with Nous Premium. There is no need for you to pay anything to use Nous.

Absolutely! Dozens of leading businesses have made the decision to offer Nous to help reduce stress and improve the financial wellbeing of their teams.

Learn more about offering Nous to your staff: https://www.nous.co/for-business

Towards the end of your free trial we will ask you if you want to upgrade to Premium. We do not make this decision for you – it’s always entirely your decision.
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If you choose to upgrade, you can pay for Premium with your earned rewards, or you can pay with a monthly direct debit.

If not you do not choose to upgrade, you will continue on the Free Tier and rewards you have already earned will be yours to keep.

At the end of your free trial we’ll offer you the chance to upgrade to Premium Tier and we will wait to hear from you. But if you do not actively consent to sign up to a paid plan, by default we will move you onto the Free Tier.

No. Any rewards you have earned as a Premium Tier household are yours to keep.

If you cancel a Premium Tier subscription (or choose not to pay for Premium Tier after your free trial), you keep any rewards you have already earned.

Any direct savings we have found you from moving you to a cheaper provider are always yours to keep. And if you stop using Nous at any time, there is no need to change providers.

You can cancel a Premium Tier at any time, there is no minimum contract or exit fee – just email us at support@nous.co. You keep any rewards you have earned to date, and all direct savings.

You can change your mind at any time. There is no risk, no minimum contract period, and no exit fees. Just let us know by emailing support@nous.co.